Orient Xpress Casino Review

Orient Xpress casino is themed after the long-distance passenger train ‘Orient Express’ which was in operation from 1883 to 2009. With terminal stops in Paris, London, Athens and Istanbul in the southeast, the train traveled the whole length of continental Europe and into western Asia. In the past, the term “Orient Express” or its variants were used on a number of routes simultaneously. 

Although the first iteration of the Orient Express was only a regular international rail service, the moniker grew to represent mystery and opulent rail travel. The Orient Express online casino was released in 2017. With over 4000 games, it is home to one of the largest collections of online casino games.

Orient Xpress Casino Online Review

Orient Xpress is an internationally available online casino that was founded in 2017. This casino is fully licensed and regulated. It offers over 4000+ games from more than 80+ different game providers. 

Some of the providers that have partnered with Orient Express include big names like BetSoft, Booongo, Habanero, MrSlotty, Microgaming, Wazdan, etc. Players from South Africa are welcome to sign up here and the South African Rand is one of the recognized currencies on the platform. 

The Orient Xpress website, in terms of design and composition, is minimalistic yet highly-aesthetic. The design exudes class thanks to the subtle color combinations, high-class typography and the thoughtful theme. Even for beginners, the site is really easy to operate. The site houses all kinds of online casino games imaginable. 

Orient Xpress Casino License

The Government of Curaçao has authorized Orient Xpress Casino to conduct business under Master License No. 365/JAZ Sub-License GLH-OCCHKTW0708082016.

Orient Xpress Casino Complaints

Since it has been operating for almost five years, Orient Xpress Casino has a solid reputation. The establishment generally receives favorable news, both in terms of critic reviews and player comments. Although some participants might have felt undervalued and left published negative reviews, it’s almost always a case of the player not having read and understood the terms and conditions because of which their expectations didn’t match with what actually transpired. The casino’s benefits vastly exceed its drawbacks. There’s always opportunity for improvement, real customer service representatives rather than bots would have been preferred.

Who Owns Orient Xpress Casino?

Equinox Dynamic N.V., of 7 Abraham de Veerstraat, Willemstad, Curacao, and its fully owned subsidiary, Domiseda & Partners s.r.o., of Zamocka 30, 811 01 Bratislava, Slovak Republic, are the owners and operators of Orient Xpress Casino.

Orient Xpress Casino Bonuses

Orient Xpress may be known for one of the biggest casino game repositories in the market, but they’re also not far behind when it comes to bonus offerings. As a player who’s just signed up, you can expect a lavish welcome bonus package that Orient Express calls the “Boarding Package”. Even later into your journey with Orient Xpress, there are plenty of offers throughout the year that come and go. 

Welcome Package

Across your first three deposits, you can make up to R33,750 + 150 free spins. 

• First Deposit:100% up to ZAR 11,250 + 50 free spins
• Second Deposit:100% up to ZAR 11,250 + 50 free spins
• Third Deposit:100% up to ZAR 11,250 + 50 free spins

The wagering requirement for the match bonus and winnings from free spins is 45x the bonus. This bonus is only available for new players. The bonus may only be claimed by using the bonus code BPK1D. The free spins can be used on all BetSoft games except for SugarPop and SugarPop2. You need to deposit at least R300 to claim each of the three deposit bonuses in the boarding package. 

Weekly Bonus Store

From Monday to Thursday, you can get various deposit bonuses each day. Some of these can be claimed multiple times in a single day. The value of the match bonus will depend on the deposit amount. The higher the deposit amount, the higher the match bonus. The max bonus amount is restricted to ZAR 15,000. 

Weekly Bonus Store

Just like the weekly bonus store, there is also a weekend bonus store. Here, you can get deposit match bonuses every day. Some of these can be claimed an unlimited number of times. Depending on the value of the match bonus the minimum deposit requirement ranges from ZAR300 to ZAR750. The max bonus amount is restricted to ZAR 15,000. 

Play & Cash – Double Comp Points 

Instead of just earning comp points at the usual rate, you can play from a select range of games that will earn your bonus points at double the usual rate. Just choose from the monthly selection, play any of the eligible games for real money and earn points. 

Orient Xpress Casino VIP Program

Orient Xpress Casino has a comp points system, where you can earn comp points for all real money wagers. The more you play, the more points you earn. You can redeem these comp points to real cash. For redemption, go to “My Account” and then click on “Comp Points”.

The game catalog at Orient Xpress is massive. With 4000+ games from 80+ providers, it can be a mission to properly explore the collection, but the practical categorization makes it a breeze. Games are sorted in various ways. They are arranged by types and also by themes and providers. So, if you’re looking for a slot game, you would simply select the slots category and check out the collection. You could further narrow down your search criteria by applying a theme and provider filter.  

If you’re new to online casino gaming and need some recommendations on what games to try, the below sections provide suggested games for each featured category at Orient Xpress:

Slots

There are 4371 slots and hundreds of slots are added almost every month. It’s hard to shortlist only a few of these slots. Some of the slot games that seem to be a hit with most players are – Cats Gone Wild, Wolf Fang, Gods of Troy, Big Heist, Prized Pets and Deadly Outlaw. 

Table Games

Table games fans are going to be thrilled to see that there are 366 different table games that you can load up and play in an instant. Some popular table games are European Roulette, European Blackjack and Chuck a Luck. 

Live Casino

The live dealer lobby is filled with well-dressed and attractive dealers that are always friendly and smiling. They host games for your entertainment and you get to see the right on your screen while you play from the comfort of your own home. Some of the best live dealer games at this casino are – Boom City, Spin2Wheels, Scarab Auto Roulette, and Monopoly Live. 

Progressive Jackpots

Progressive jackpots are available at Orient Xpress; however, they don’t have a category to themselves for some reason. This is another small area where Orient Xpress can improve the user experience they provide. To play progressives, you need to use the search option and find the progressive jackpot games you want to play. Some recommendations are – Glam Life, Mr. Vegas and Good Girl Bad Girl. Search for the string “NJP” and a list of networked progressive jackpots will appear. 

Mobile Games at Orient Xpress Casino

Orient Express is available on mobile via its instant play platform. The process of accessing the site and playing on mobile is similar to playing on PC. Essentially, you use your mobile browser to go to the Orient Xpress website, login to your account and get playing. 

The following models of the iPhone are fine for gaming at this casino – iPhone 6 and 6 plus, iPhone 6S and 6S Plus, iPhone SE, iPhone 7 and 7 Plus, iPhone 8 and 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS MAX, iPhone 11, 11pro and 11 Pro Max. If you wish to play on iPad, any of the following models with updated iOS will suffice – iPad Pro, 4th Generation, iPad Air 4th Generation, iPad Mini 5th Generation and iPad 8th Generation.

Some games that are suitable for mobile gaming are Fruit Nova Super, Book of Rebirth and Ganesha Boost. 

Orient Xpress Casino Lobby

The game lobby is very pragmatic thanks to the various categorizations and the search option. The only criticism we have is the lack of a dedicated category for progressive jackpots. It would also be nice to have further sub categories under the slots section since there are nearly 4000 slots and it would be good to have a breakdown. 

The lobby also segregates games by themes, which is really great. Some of the featured theme classifications include wildlife, candy, adventure, legends, etc. Accessing the lobby is simply a matter of logging in to your account. 

Orient Xpress Casino on Mobile

Though it has a similar appearance to the PC version, Orient Xpress mobile casino operates slightly differently. The menu options that are listed on the PC version are all contained within a collapsed hamburger menu that can be pulled on an ad hoc basis. A bottom menu is used for mobile usability. This bottom menu offers the following options in just one tap – games, promotions, search, chat support and login/logout. A scaled-down version of the PC casino makes up the rest of the mobile casino.

Name Casino Download

Orient Xpress is currently not available for download. 

Orient Xpress Casino App

Presently, Orient Xpress does not offer a mobile app for download. You can play on mobile by visiting the casino website. 

Orient Xpress Casino User Experience

The user experience delivered here is a cut above the industry average. User experience is all about making things easy and pleasant for the user and the Orient Xpress website certainly does that in most cases. Some of the elements of this website that make for a good user experience include the practical game lobby, mobile compatibility, the fact that customer support is always a click away and the overall design of the website is really easy on the eyes.  

Orient Xpress Casino Customer Support

If you wish to contact customer support, you may do so by the following means: 

• Chat: Click on the chat icon on the bottom left, select what area you need help with and click on start chatting 
• E-Mail: [email protected]

Orient Xpress Casino Withdrawal Methods

Withdrawals will be made via wire transfer to your bank account. Currently, Orient Xpress does not support withdrawals to credit cards. 

Orient Xpress Casino Deposit Methods

The following deposit methods are available for South African players – Visa, Mastercard, Amex, Neteller, Skrill, MuchBetter, Bitcoin, Flexepin and PayOp. For cards, Minimum deposit amount is R20 and maximum deposit amount is R7000.

Why Choose Orient Xpress Casino

There are two primary motivators to sign up and play at Orient Xpress casino, they are – the game collection and the various bonus offers. With over 4000 games and daily match bonuses, free spins and other fantastic offers, Orient Express makes a compelling case.

Orient Xpress Casino License

The Government of Curaçao has authorized Orient Xpress Casino to conduct business under Master License No. 365/JAZ Sub-License GLH-OCCHKTW0708082016.

Orient Xpress Casino Terms and Conditions

All online casinos will have various terms and conditions that dictate how, what, when and where things transpire. For clarity and to avoid disappointments, we recommend players always read the terms and conditions before they sign up at a casino and invest money. The same applies to Orient Xpress casino. There are lots of terms and conditions, but we’ve shortlisted a few of the more significant ones below:

• Orient Xpress provides voluntary responsible gambling limits 
• Most bonus funds are subject to wagering of 45x, including the welcome bonus 
• Free spins winnings carry a bonus wagering requirement of 45x the amount won  
• Bonuses are not awarded if you have pending withdrawals 
• The minimum withdrawal amount is R1,500
• To register, you must be 18 years or older and must not reside in any of the restricted territories listed in terms and conditions 

Orient Xpress Casino Safety

If you’re concerned about your privacy or safety at Orient Express, you can always read their privacy policy and security policy to understand exactly how your data is processed, who your data is shared with, and what your data is used for. In terms of data security, Orient Express employs a 128-bit SSL encryption to safeguard against any potential unauthorized access.   

Orient Xpress Casino Login and Registration

You can find the ‘Login’ and ‘Register’ buttons on the top right of the home page

• If you already have a registered account, just use the login button 
• Enter your username and password to access your account 
• If you’re yet to register, you can sign up in minutes 
• Select the ‘Register’ button on the home page 
• Now, provide these details – username, email, password, preferred currency, bonus code (optional) and check the box to accept the terms and conditions before clicking next 
• Next, fill up these details as per your ID and address proof documents- first name, last name, date of birth, gender, language, country, city, address, zip code and mobile number
• Finally, click submit 

By registering an account, you confirm that you are of legal gambling age. You also agree to the terms and conditions and privacy policy. 

Placing You First Bet at Orient Xpress Casino

You cannot actually bet on sports at Orient Xpress since they don’t offer sports betting. If you wish to bet on slots, table games or other online casino games, you first need to make a deposit. Once you have funds in your account, you can select the game you wish to play, adjust your bet amount and place the bet. 

Orient Xpress Casino Payout Rate

Orient Xpress Casino makes withdrawals via bank transfers. The casino aims to process all withdrawal requests within 3-5 business days after verification checks are successfully completed. 

Orient Xpress Casino Win Rate

Orient Xpress does not publish its overall win rate. Win rates will vary for different games. For table games, they are usually adjusted. For slots, the win rate is the same as the RTP of the slot. You can easily look up the RTP of a slot on Google. The higher the RTP, the better the win rate. The rate may also be contingent upon how much you are betting. Casino earnings in South Africa are taxed in several areas. The taxable part may be subtracted from your withdrawals at some casinos.

Orient Xpress Casino Odds

The term ‘odds’ generally relate to sports betting. As far as casino games like slots are concerned, RTP (return to player percentage) is the equivalent of sports betting odds. They give you an indication of what your chances of winning are. 

Orient Xpress is a unique casino that targets a nuanced class of SA-based online casino players. Another SA-centric casino that competes in the same kind of market is ZAR Casino. When we put these two brands face to face, Orient Xpress comes out the clear winner on paper. 

While ZAR casino has a formidable collection of several hundred games, it is no match for Orient Xpress’ 4000+ game library. In terms of promotions, both casinos are more evenly matched. Some might even say ZAR casino has the edge when it comes to bonuses, particularly considering their high-end car giveaways. 

Moving on to the user interface and user experience, Orient Xpress leaves ZAR casino and other SA focused casinos in the dust. The immersive design and the classy theme at Orient Xpress make the ZAR casino interface look archaic. Both platforms support cryptocurrencies, so they are pretty evenly matched in terms of the cashier. 

• Log in
• Go to ‘My Account’ and select withdrawal 
• Select your withdrawal method
• Enter requested details 
• Enter the withdrawal amount
• Submit

Withdrawals are processed via bank transfer and it can take 3-5 days to be processed. The processing period starts once your account has been KYC verified. This verification is usually done just once, but the casino has the right to request KYC documents and verify your identity and address periodically for security reasons. 

South African’s seem to enjoy Orient Xpress for a variety of reasons. Some of the primary reasons are the large collection of games and the nearly endless list of high-value bonuses. The fact that South African Rands are recognized at this casino is another reason why SA players prefer Orient Xpress. In addition, this casino is licensed, safe and offers responsible gambling features.