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Planet7 Casino Review

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Star Icon4.8/5
  • Overall

    Star Icon4.8/5
  • Casino

    Star Icon4.7/5
  • Games

    Star Icon5/5
  • Bonuses

    Star Icon4.7/5
  • Customer

    Star Icon5/5
  • Payout

    Star Icon4.6/5

By

Lawrence Muller
Lawrence MullerVerify Icon
Fact checked byJeffrey Nel

Planet7 Casino is a web casino that runs an instant play software compatible with PCs and mobiles. This is a long-standing platform that has been operational since 2008. The casino welcomes players based in South Africa as well as from various other countries except for a few where local gambling laws do not permit. 

Planet7 is GLI certified. GLI (Gaming Labs) have tested all games, outcomes and the random number generator used to determine game results. This way, players can rest assured that any game that they play on the platform is fair. 

After thorough testing of Planet7 Casino for several weeks, we are happy to give this platform a high reputation rating. Planet7 offers games and software from Realtime Gaming. It is home to over 220+ games, most of which are mobile compatible.

Planet7 Casino Bonuses

 

Planet7 Casino Welcome Bonus

 

New players get a welcome bonus when they sign up and make their first deposit. The welcome bonus can only be claimed after registration. 

 

First Deposit – Make a deposit after registration and use the coupon code WELCOME200 to claim a 200% welcome bonus on your deposit. So, if you were to make a deposit of $100 (R1600), you will receive $200 (R3200) as bonus and have a total balance of $300 (R4800). 

 

Some of the terms and conditions of the welcome bonus that you must know are: 

 

  • Bonus funds can only be withdrawn after the paythrough requirements of 30x have been fulfilled. So, if you make a deposit of $100 (R1600) and receive a bonus of $200 (R3200), then to cashout the $200, you must first wager and playthrough 30x (200+100) = 30*300 = $9000 (approx. R144,717)
  • Wagers made on roulette, craps, pai gow poker, baccarat, war, sic bo, and shooting games do not contribute towards the fulfillment of the wagering requirements. 
  • You must not register a second account or multiple accounts in order to claim the welcome bonus more than once, such accounts will be closed and the balance can be forfeited 
  • Bonuses and promotions can only be claimed by players so long as they have no existing account balances and pending withdrawals 
  • Bonuses may be refused for any reason at the discretion of the casino management. This may come into play when fraud or bonus exploitation is suspected. 

 

Planet7 Casino No Deposit Bonus Code

 

Planet7 casino offers a $25 (R400) free chip no deposit bonus for new players. Just use the coupon code MY25FREE to claim this bonus. 

 

Planet7 Casino Daily Bonuses

 

There are all kinds of bonuses at Planet7 Casino and a lot of them can be claimed daily as long as you meet the bonus eligibility criteria. Apart from the welcome bonus package which includes a no deposit bonus and a deposit bonus, there are plenty of free spins, match bonuses, VIP bonuses and more. Below are some of the promos currently running at this casino:

Bonus NameDetails
Welcome Deposit bonus 200% welcome bonus
No deposit bonus $25 free chip
275% match bonus 275% match bonus on deposit + 40 free spins on Asgard!
250% match bonus 250% bonus on deposit
New game bonus 275% match bonus + 30 free spins
VIP bonus 350% VIP bonus
VIP bonus 330% VIP bonus
VIP bonus 300% VIP bonus

Planet7 Casino VIP Program

 

Planet7 Casino has 3 exclusive promotions just for their VIP players. This includes a 300%, 330% and 350% match bonus. The 350% VIP bonus can be claimed along with 50 free spins by using the code SHADOW350 when making a deposit of at least $75 (approx. R1200). The free spins are available on the game Eagle Shadow Fist, the wagering requirement is just 5x and there is no max cashout limit. 

 

The 330% bonus can be claimed by making a deposit of at least $75 (approx. R1200) and using the code VIP favorite (you get 50 free spins on Asgard slot. The wagering is 5x and there is no cashout limit). 

 

The 300% bonus can be claimed by making a deposit of at least $75(approx. R1200) and using the code 250MO E. Winnings can be cashed out after fulfilling the 15x wagering requirement.

Planet7 Casino Games

 

Planet7 is a single vendor online casino and thankfully that developer is Realtime Gaming. Also known as RTG, this is one of the most well established and reputed game providers in the iGaming industry. 

There are hundreds of RTG games for you to choose from and they are organized in the following categories – online slots, table games, video poker, specialty games and all games. Unfortunately, live dealer games are not available at Planet7 Casino. 

Online Slots – The online slots section is the most prominent game category, which is not surprising since Realtime Gaming is known for creating top quality slot machines. This includes 3 reel classics, video slots, progressive networked jackpots and more. You can filter slots by their theme as well. Some of the themes featured are – Action/Adventure, Asian, Luxury, Music, Fantasy, Classic, Space, Sports, History, Cartoons, Christmas, etc. Progressive jackpots can be identified by the yellow tag (which displays the value of the jackpot at any given time), located at the bottom of each thumbnail. Some of our favorite slots/progressive jackpots include Big Santa, Egyptian Gold (progressive jackpot), Bubble Bubble 3, Spring Wilds, Asgard Deluxe (progressive jackpot). 

Table Games – There are 4 games listed under the table games section, namely, Suit ‘Em Up Blackjack, Blackjack + Perfect Pairs, Blackjack and Tri Card Poker. In all honesty, just 4 table games are a bit underwhelming. Players who are keen table game players may want to look for another online casino that is better endowed when it comes to table games. 

Video Poker – Realtime Gaming is known for their slots and progressive jackpots, but their video poker titles are also equally as impressive. If you understand poker hands and ranking, then you will enjoy playing these reel-based games that are the perfect mix between slots and poker. Currently, there are 14 video poker games to choose from. We would recommend the following video poker games at Planet7 Casino – Jacks or Better, Joker Poker, Loose Deuces, Sevens Wild, All American Poker and Bonus Poker. 

Specialty Games – Specialty games is the last section listed in the game category menu on the Planet7 lobby. This category is home to 4 unique games that wouldn’t fit other traditional game categories and have been grouped together as ‘specialty’. The 4 specialty games you can choose from are – Fish Catch, Banana Jones, European Roulette and Keno. 

Planet7 Casino Games for Free

You can play games for free at Planet7 Casino. This is a great option if you just want to pass time without actually gambling with real money. Playing for free is fun and there is zero – risk of losing money. Sometimes, the free play option is perfect when you are new to a game and you just want to understand the rules of the game and how things work before placing real money on the line. In order to play for free, you can hover your mouse pointer over the game thumbnail and you will see a ‘practice’ option appear. 

Planet7 Casino Games for Real Money

Planet7 Casino is primarily meant to be a real money web casino. Naturally, it offers a variety of slots, table games, video poker, specialty games and more that can all be played for real money wagers. You can also win real money playing these games. In order to play real money games, you must be at least 21 years of age and you must register for an account with Planet7 Casino. 

 

Planet7 Casino Lobby

 

The Planet7 casino lobby is distinctly separate from the home page or landing page of the website. While the red and yellow color scheme is retained in the lobby too, the menus and options that you see in the lobby are different. The game categories are listed on the left-hand side and their corresponding games are displayed in the central area of the website in the thumbnail grid view. You can search for games by their name within the lobby. The lobby also displays the game of the month which usually has an offer on it. Additionally, there are dynamic sections which display information such as ‘recent winners’ and ‘top winners’ in real-time. To access the lobby, you may simply login to your account or append “/lobby” to the end of the Planet7 casino website URL.

Planet7 Casino Mobile

 

It is apparent that the Planet7 casino team understands the importance of any online service being compatible in this day and age. The Planet7 website is mobile friendly and is equipped with the ability to scale up or scale down in size to fit varying device screen dimensions. Therefore, you can load the website on a tablet or a smartphone and the site will automatically fit the screen seamlessly. 

While playing your favorite slots or table games on a smartphone, if you feel there isn’t enough room to operate the game freely, you always have the option to switch the orientation from portrait mode to landscape mode. Over 200+ of the games featured at Planet7 casino are available on mobile. Likewise, all promotions that are available to PC players are also available on mobile. A few games that are perfect for playing on mobile are – Gemtopia, Dragon Job, Secret Symbol and Cash Bandits 2. Planet7 has recently also redesigned their mobile lobby and you can now make deposits, play games, and much more through the new mobile lobby with just a single tap of the screen.

Planet7 Casino Download

 

Currently, there is no information about a download version of Planet7 Casino.

Planet7 Casino App

 

Since the Planet7 casino website is a mobile friendly site, there is no need for a mobile app. Therefore, the operators of this casino have not produced a downloadable mobile app. If you wish to play on mobile, you can simply visit the website from any supported mobile device.

Planet7 Casino Customer Support

 

Planet7 Casino offers two categories of customer support, the normal support is offered via live chat and email whereas Support Plus is offered through phone. Support is not available 24/7, but live chat and email support is operational around the clock. Also, the Planet7 website has an FAQ section that deals with questions about deposits, payouts and some general questions. Below are contact details for customer support:

 

  • Live Chat – Live chat is available 24/7 and can be activated by clicking on the ‘live chat’ button / link on the footer section of the website 
  • Email – For support via emails, you can send an email with details of your concern or query to help@planet7casino.com. However, if you are sending verification documents, you can email them to documents@planet7casino.com

Phone: Phone support is considered ‘Support Plus’ at Planet7 Casino and is only available from 9am to 7pm, Monday to Friday (Eastern Standard Time). The phone number is +18773347082

Planet7 Casino Terms & Conditions

 

One of the most common mistakes made by newcomers to online casinos is failing to read the terms and conditions. Inherently, the T&C’s are going to be lengthy, complex, and dull, but it is critical to read it since it is the only way to truly comprehend the casino’s limitations and laws. Skipping this can lead to misunderstanding and disappointment. 

We strongly advise you to read all of the terms and conditions of Planet7 casino (You can click on the terms & conditions link in the footer section of the website to view and read them in its entirety. If you have any questions about your rights or obligations under this agreement, seek legal advice from a local official. Planet 7 reserves the right to change the casino terms at any time.), however we will highlight a few key ones below:

  • In order to sign up and play lawfully at Planet7 Casino, you must be at least 21 years old. 
  • It is solely your responsibility to understand the laws regarding online gambling in your jurisdiction and abide by them. 
  • It is solely your responsibility to report and pay any taxes on any winnings you make from Planet7 as applicable in your jurisdiction.
  • Only one account is allowed per player. Multiple accounts created by the same player will be identified and terminated. Players who create numerous accounts will not be eligible for any prizes, and any withdrawals may be canceled.
  • The casino is not liable or responsible for any internet network malfunction that you experience while playing at the casino. 
  • If you disagree with the outcome of any casino game, you must file a written complaint within fourteen days. If the result displayed on your Casino software and the result displayed on the Casino’s server software differ, the result displayed on the server software shall be considered the outcome of the game.
  • You are entirely responsible for maintaining the security and confidentiality of your account number and password. You should not allow anyone else to use your account. Any deposits and/or losses made on your account are strictly your responsibility.
  • If you want to make deposits using a credit card, you will need to download the credit card authorization form from the website, fill it up and send a copy of it to the verification team 
  • The maximum withdrawal limit is calculated by factoring in the amount of the deposit. So, if you deposit $100 (approx. R1600), and claim a 10x max cash out promo code, then the max you may withdraw is $100×10 = $1000(approx. R16000). 
  • The wagering requirement for any deposit bonus, unless otherwise specified, is 30 times the sum of the deposit + bonus amount. So, if you made $100 (approx. R1600) deposit and received $100 (approx. R1600) bonus, you need to playthrough 30 * 200 = $6000 (approx. R94480) and only then are the bonus funds eligible for withdrawal. 

Planet7 Casino Safety

 

Planet7 Casino is committed to providing a secure environment for its customers. This casino is GLI Certified to ensure that all gamers get the best possible gaming experience. The casino believes in responsible gaming and has a zero-tolerance policy concerning minors gambling. They also take every initiative to assist people who have gambling issues. Planet 7 Casino uses a 256-bit SSL security certificate to secure all transactions and player activity.  The site implements cryptography akin to that used by major banks to ensure the safety and privacy of its members and their data. However, no data transfer via the Internet can be guaranteed to be 100% safe, thus the operator cannot guarantee the security of any information you supply to them, and you do so at your own risk. The Planet7 Network security team is always on the lookout for the most up-to-date and effective security systems and processes.

Planet7 Casino Login & Registration

 

In order to login to your Planet7 Casino account:

  • Visit the Planet7 Casino website
  • Click or tap the login button
  • A pop-up window will appear 
  • Enter your username and password 
  • Click on login button in the pop-up window 

Don’t have a Planet7 account yet, worry not? Signing up for an account is easy and it takes just a couple of minutes to register and the process is simple. We do advise you to take care and enter all your details accurately during registration. These details will be verified later against your official ID and address proof documents and they should match. Below are step by step instructions on how you can register for an account: 

  • Go to the Planet7 Casino website 
  • Click on the sign-up button 
  • The registration is done via Inclave so you will be redirected to Inclave website 
  • The sign-up form will be displayed and the following information is prompted for – first name, last name, email address, password, preferred currency, country, address, etc. 
  • Fill up the form accurately and accept the disclaimers as necessary 
  • Submit the form to complete the registration process and activate your account 
  • Your account is now active and you can proceed to make your first deposit and receive your welcome bonus 

Placing Your First Bet at Planet7 Casino Online

 

Planet7 Casino does not offer sports betting at this time.

Planet7 Casino Payout Rate

 

Any withdrawal request is either accepted or denied within 5 – 7 business days of being requested. Once approved, the payment will be processed within the following 7 business days. You will receive an email from Planet7 Casino once the withdrawal request is accepted and dispatched. Each week, a maximum of $2,500 (approx. R40,100) will be provided. Next week, all balances will be delivered. Due to processor availability, this number may change. The least amount that may be withdrawn is $100 (approx. R1600). A processing charge may apply to all check or money transfer withdrawals.

Before you are able to withdraw funds from your Planet7 cashier account, you will have to complete the KYC verification process. This will involve sending documents that serve as address proof and ID proof to the verification team. If you are going to use a credit card for deposits, you will also be required to fill out a credit card agreement form and send a copy of it to the document’s verification team. The form can be downloaded from the website.

Planet7 Casino Win Rate

 

The total casino payout rate, often known as the win rate, is not available on the Planet7 casino website. However, before investing money in a game, players may always verify the individual return on investment percentage. Although this number is not publicly available on the Planet7 website, it is fairly simple to find RTPs of games online.

Planet7 Casino Odds

 

Planet7 Casino does not offer sports betting at this time.

HowPlanet7 Casino Compares to Similar Casinos

 

Planet7 Casino is unique in a number of ways when compared to the average online casino in 2021. To begin with, this is a single vendor online casino and it only features games from Realtime Gaming. While this may seem like a disadvantage, the game collection is still diverse and is not much of an issue for most players. When it comes to user friendliness, the instant play website ranks high on both PC and mobile platforms. Customer support at Planet7 is also much better than the average web casino considering they offer phone support and live chat 24/7. 

In terms of some of the shortcomings, Planet7 Casino does not have any live dealer games and they also don’t support South African Rands. Players can pay in their local currency but it is subject to currency exchange rates. Also, withdrawal fees may apply for all payout requests.

Accepted Withdrawal Methods

 

Below are the banking options currently supported at Planet7 Casino. Depending on where you live, there may be additional options for deposits and you can reach out to customer support for more information on what other deposit options can be used. Withdrawals are only processed via Bitcoin, Wire Transfer or through Check (cheque). If you do request a check withdrawal, make sure to deposit the cheque within 30 days of being issued.

Banking Method DepositWithdrawalWithdrawal Speed
VisaYesNoNA
MastercaedYesNoNA
NetellerYesNoNA
BitcoinYesYesUp to 7 business days
Bank Wire TransferNoYesUp to 7 business days
Bank Checks NoYesUp to 7 business days

How to Make a Withdrawal at Planet7 Casino

 

Please login to the casino with your account name and password and follow the instructions below to withdraw funds from your Planet7 Casino account:

  • In the Planet 7 Casino Lobby, click the ‘Cashier’ button.
  • Click the ‘Withdraw’ tab once you’re at the Cashier.
  • Enter the amount you want to withdraw in the Withdrawal field.
  • Please choose the mode through which you wish to receive your Payout from the options on the left.
  • Fill in any relevant information for the withdrawal method you’ve selected.
  • Select ‘WITHDRAW’ from the drop-down menu.
  • By selecting the ‘Account History’ option, you can now check your account history and track the status of your withdrawal.

Payments made by the same method within 24 hours may be bundled into a single transaction.

Planet7 Casino Pros & Cons

Pros
  • User friendly online casino with an intuitive and practical layout and user interface
  • A myriad of rewarding bonuses for both new players and existing players
  • A lucrative VIP club with plenty of exclusive bonuses just for VIP players
  • Secure and fast sign-up process powered by Inclave (leaders in single sign on solutions)
  • Supports cryptocurrencies. Players can make deposits and even receive payouts via Bitcoin wallet
  • Games powered by one of the most reputed software providers – Realtime Gaming
  • Over 200+ games and tons of promotions available for mobile players
  • 24/7 customer support available via live chat, telephone and email
Cons
  • Licensing information not transparently published on the website
  • You can only play games from Realtime Gaming
  • Most deposit bonuses come with wagering requirements of 30x which is pretty high
  • Withdrawal requests may incur a processing fee of up to $40, the fee amount will depend on the payment system being used and/or the withdrawal transaction amount
  • South African Rands not supported
  • No live dealer casino games available at this time

Why Do South African Players Love Planet7 Casino

 

Planet7 Casino appeals to players based in South Africa for a variety of reasons. Primarily, the platform is very user friendly, practical and offers optimum performance on both PC and mobile. Being an instant play online casino, SA players can get down to gaming in seconds without having to first download and install any software. Additionally, the fact that players can use Bitcoins to make payments and receive withdrawals is a huge advantage for crypto minded punters. Planet7 Casino also prides itself for processing fast and secure payouts, something that appeals to all online casino players.

FAQ Section

Is Planet7 Casino safe?

As long as you keep your account credentials private and don’t share it with anyone, your account and data are secure. Planet7casino uses the finest methods currently available for encrypting username and password information, as well as any other sensitive information transferred to and from the client to Planet7 servers, therefore protecting the player and the casino from any unauthorized access. However, we were not able to view any information about the license under which Planet7 casino operates on their website.

Can you play for free at Planet7 Casino?

Yes, you can play many games for free at Planet7 Casino. If you wish to play without putting any real money at stake, you can simply move your mouse pointer over the game thumbnail and then click on the practice button. While in practice mode, the money displayed is dummy credits. Please note that not all games may be available in practice mode.

Which languages and currency options are available on the Planet7 Casino website?

Even though Planet7 Casino is an international platform that accepts players from various parts of the globe, the website is only available in English. When you register for an account, you may select your preferred currency option out of the two options available, these are US Dollars and Canadian Dollars. Planet7 also supports a few popular crypto currencies, but these cannot be chosen as the default currency on the platform. They may only be used for the purpose of banking.

Can you play Planet7 Casino on mobile?

Yes, of course. Planet7 casino is an instant play web casino that will work across a range of devices and web browsers. It doesn’t matter if you use an Android or an iOS mobile device, you will be able to access and play directly on the Planet7 website from anywhere and at any time. However, your mobile device must have internet connectivity in order for the Planet7 mobile website to work without interruption. If you would like to know more about how the mobile website performs, the best games to play on mobile and get more information about Planet7’s mobile compatibility in general, you can refer to the mobile section on this page. Please note that there is no mobile app available for Planet7 either for Android or iOS, so do not look to download any app from the Google PlayStore or the iTunes App Store.

Does Planet7 Casino require KYC verification?

Yes. Online casinos are required to complete KYC verification of their members as a regulatory mandate. Planet7 casino abides by this regulatory mandate and carries out KYC verification of their players. This casino requires all players to fill out a credit card agreement form (if using a credit card for banking) and it also requires players to send copies of a government issued photo ID and a copy of a recent utility bill. The documents must be emailed to documents@planet7casino.com

The credit card agreement form can be downloaded directly from the Planet7 casino website. Planet7 may allow players to sign up and even make a number of deposits without completing the verification process, but the verification must be completed in order to receive a withdrawal/payout. 

Can I cancel a withdrawal request at Planet7 Casino?

Yes, you can reverse or cancel a withdrawal request contingent on the status of the request. As long as the request is still in ‘pending’ status, it can be reversed. However, once the withdrawal status changes to ‘processing’, it can no longer be reversed. If you wish to reverse a withdrawal request, you may do so by contacting customer support via email or live chat. The email address for support is help@planet7casino.com

Lawrence
Lawrence MullerFactCheckIcon

Content Editor

385Written articles

Lawrence is all in on the casino industry. His core market of focus is South Africa, but he has had significant exposure to international gambling markets. Areas of expertise include casino game providers, the latest games, gambling news, and mergers and acquisitions.

FactCheckIcon Fact-checked by: Jeffrey Nel